Our Work

Through our Reception & Placement (R&P) program, the CWS resettlement team provides initial welcome and core services to new neighbors within the first 90 days after arrival. R&P services include case management, the provision of housing, food, and clothing; placement in ESL and cultural orientation classes; medical appointments; registration in selective service; enrollment of children in school, and assistance to obtain social security cards, among others.

Initial services provided in the beginning of the R&P period are focused on material needs and survival while core services that are required towards the end of the R&P period are geared towards empowering new neighbors to achieve self-sufficiency.

Matching Grant

The MG program is an alternative to public cash assistance providing services to enable clients to become economically self-sufficient through employment within 180 – 240 days of program eligibility. Clients must be employable and willing to work. This is a hybrid employment-case management and extended support program.

The program matches the amount of cash provided to clients through donations and volunteer hours. Support activities include budget reviews, work readiness support, ESL (English as a Second Language) training, and limited financial support.

Refugee Cash Assistance  

Refugee Cash Assistance (RCA) is a 6 -12 month program providing clients with a cash allowance on their path to economic self-sufficiency. This program serves all clients eligible for programing through the Office of Refugee Resettlement (ORR). Clients are eligible to be enrolled and receive RCA services within 1 year of their arrival in the US.

Case managers work with clients to provide cash allowance on a monthly basis and ensure that clients are enrolled in employment services. After 7 months and up to 12 months, case managers will perform a monthly income verification with the client to determine if the client is self-sufficient and adjust their cash allowance accordingly.

Refugee Medical Assistance

Refugee Medical Assistance (RMA) is a health insurance program provided to clients who aren’t eligible for Medicaid (single adults and couples with no children). Once enrolled, a client will be issued a medical insurance card by a case manager, and they can bring medical bills in to that case manager for processing. During this program, case managers also provide the client an orientation to medical system, how to use their insurance card and find a doctor. Clients are eligible for this program for up to 1 year from their arrival in the US or their date of eligibility.

Employment  

The Employment program provides job readiness and employment services for ORR eligible populations from their date of eligibility up to 5 years. At intake, case managers will get to know the client and develop an individualized service plan and budget based on the client’s job experience, skills, and financial needs. The service plan will also be used to determine the client’s threshold for self-sufficiency and job goals.

Employment case managers then work one on one with clients to provide job readiness training, resume building, application for job, transportation to interviews, and follow up meetings 30, 60, and 90 days after employment to ensure retention and self-sufficiency.

Preferred Communities

PC supports individual clients who are navigating an intensive medical or well-being need or experiencing a challenging life event within 5 years of arrival to the U.S. This program provides 1:1 support, working alongside the enrolled client and in partnership, as we develop a goal plan aimed at addressing current areas of instability, which may include healthcare navigation, ESL learning support, mental well-being needs and referral support, etc. While most clients are enrolled for 1 year, the program supports individuals requiring at least 6 months of extended support.

Social Adjustment Services

Social Adjustment Services (SAS) is an extended case management program for ORR eligible populations. Eligible clients can be enrolled during their first 5 years in the US. Case managers work one on one with clients to create an invidualized service plan and work to meet the goals of that plan throughout the service period.

Those goals might include cultural orientations or job orientations, getting enrolled in public benefits, K-12 school enrollment, social security card application or follow up, follow up on delayed work permits and more. The service period lasts until the established goals are reached, and clients can come back for follow up services as needed for their first 5 years in the US.